About your role

The Syabse DBA – Data Platform is responsible for working on database project delivery and / or production support activities from a technical perspective. Typically this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents and problems.

This role demands solid technical skills with a focus to ensure maximum uptime of the production database infrastructure. Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelity’s database estate. The role will involve regular BAU (Business As Usual) support and will involve 24 x 7 support and weekend working.

Key Responsibilities

The key responsibilities of this role are:
24x7 support for Fidelity’s Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.
Rapid response to address high severity (severity 1, 2 and 3H) incidents.




Support and delivery of assigned project work.
Pro-active issue detection and resolution as well as service monitoring.
Service restoration after unanticipated outages or disruptions.
Provision of technical support on a shift, on-call and rotational basis.
Resolution of production support issues.
Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.

Experience and Qualifications Required
Excellent Sybase database administration skills in a production support capacity;
with the responsibilityfor the delivery, support and maintenance of reliable, highly available and high-performance environments.
Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning.

Personal Skills
A positive team player.
Experience of working to tight deadlin

📌 Sybase Dba Bengaluru
🏢 ITC Infotech
📍 Bengaluru