A Day in Your Life at MKS:
As the Equipment Service Manager at MKS Atotech India, you will lead and develop a team of Service Engineers responsible for delivering exceptional equipment service and technical support to customers across India. This role requires solid engineering expertise in highly automated electro-mechanical equipment, coupled with proven leadership capabilities and a customer-centric approach.
The primary objective of this position is to ensure the service organization delivers timely, effective, and value-driven support to customers utilizing MKS Atotech equipment, thereby maximizing equipment performance, reliability, and customer satisfaction.
In this role, you will report directly to the Business Manager. Location : Bangalore
You Will Make an Impact By:
Service Team Leadership & Development
Lead, mentor, and develop a team of Service Engineers to build a high-performance service organization.
Provide technical guidance and escalation support during critical equipment breakdowns and complex service situations.




Identify competency gaps and implement training programs to strengthen technical and service capabilities within the team.
Assess future resource requirements and develop organizational capabilities to support business growth and current equipment opportunities.
Equipment Reliability & Performance
Establish and drive preventive maintenance programs to improve machine reliability and availability.
Lead troubleshooting, root cause analysis, and corrective actions to achieve targeted Mean Time to Repair (MTTR) and Mean Time Between Failures (MTBF).
Plan and execute equipment retrofit, upgrade, and modernization projects to improve performance and extend equipment lifecycle.
Service Operations & Cost Optimization
Develop strategies to optimize service delivery costs while maintaining high standards of customer support.
Manage spare parts planning, inventory optimization, and retrofit project execution to maximize business

📌 Equipment Service Manager Electronic City
🏢 MKS Instruments
📍 Electronic City