Job Description
What Youll Be Doing (position summary):
nThe Payment Officer is responsible for the day-to-day review and processing of payments for domestic and overseas clients, ensuring accurate and timely delivery of payment commitments. The role supports end-to-end wire transfer processing, maintains high data integrity, and upholds client satisfaction while meeting productivity and service level standards.
nAt CIBC India we enable the work setting most optimal for you to thrive in your role. Details on your work arrangement (including in office and work from home) will be discussed at the time of your interview.
nHow Youll Succeed (responsibilities):
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Review and process payments using various electronic queues and tools for dispatch to domestic and international destinations via SWIFTn
Identify and recommend routine improvements to processes and servicesn
Create and compile reports to support quality assurance and client satisfaction objectivesn
Identify and escalate issues requiring further analysis or investigationn




Process corrections and amendments to payment information to ensure data accuracy and timely executionn
Liaise with internal partners to resolve discrepancies and ensure customer satisfactionn
Organize and prioritize workload to meet deadlines and handle critical transactions efficientlyn
Stay updated on internal and external changes affecting payment operationsn
Assist in departmental initiatives and projects for continuous improvementn
Maintain system access and confidential material in strict compliance with audit requirementsn

nCROSS-FUNCTIONAL RELATIONSHIPS:
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Regular interaction with internal CIBC employees, teams, and departments to obtain, provide, and clarify informationn

nCOMPLIANCE REQUIREMENTS/RESPONSIBILITIES:
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As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controlsn

nAUTHORITIES/DECISIO

📌 Payment Officer, Wire Repair Hyderabad
🏢 CIBC India
📍 Hyderabad