Receptionist & Telecaller – Job DescriptionKey Responsibilities:
Welcome and greet students, clients, and visitors professionally.
Handle incoming calls and provide relevant information about ACMT courses, services, webinars, and programs.
Make outgoing calls to prospective students and clients.
Handle enquiries received through phone calls, WhatsApp, and other communication channels.
Follow up with prospective students and clients regularly.
Share information regarding courses, meetings, interviews, appointments, and other services.
Maintain and update call, enquiry, and visitor records.
Understand customer requirements and coordinate with the concerned team.
Guide visitors to the appropriate person or department.
Maintain a skilled and organized reception area.
Assist the team with basic office and administrative work when required.
Maintain polite, skilled, and positive communication with customers and visitors.





Requirements:
Good communication skills in both Hindi and English.
Must be able to communicate with customers in English.
Basic computer knowledge is required.
Basic knowledge of MS Office and WhatsApp.
Good listening and interpersonal skills.
Ability to handle customer enquiries professionally.
Ability to manage multiple calls and enquiries efficiently.
Freshers can apply; relevant experience will be an advantage.

Required Skills:
Good Communication Skills
Telecalling & Follow-up
Customer Handling
Front Desk Management
Basic Computer Knowledge
Team Coordination
Qualified & Positive Attitude
Hindi & English Communication Skills

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Receptionist, Telecaller Vaishali Nagar
🏢 Academy of capital market
📍 Vaishali Nagar