Senior Analyst - Billing/Invoicing Lead to cash

Greater Noida, Uttar Pradesh

Job Summary

Responsible for maintaining accurate records of all billing transactions. This includes updating customer accounts, processing payments, and generating reports on billing activities.

Key Responsibilities

Roles and Responsibilities :
Answer customer's queries via customer calls, emails, chat
Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document.
Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry.
Process account receivable related to finance functions as required.




Adhere to TAT and currency and manage queues and inquiries as per agreed metrics.
Report out daily performance and update all performance and update all performance logs abilities.

Skill Requirements

Qualification :
Positive communication skills with valuable command in English
Fluency in third languages ; Japanese JLPT Certificate L3/L2
Valuable analytical skills and problem-solving
Good listening and comprehension abilities
Multitasking and ability to coordinate with multiple stakeholders
Can do attitude and flexible with scope of works

Other Requirements
B.Com/Bba Or Equivalent Graduation Is Required.
Relevant Certifications In Billing And Invoicing (Optional But Valuable)

📌 Senior Analyst Billing/invoicing Lead To Cash Greater Noida (India)
🏢 HCLTech
📍 India