Job responsibilities:
Install and configure biometric attendance devices, access control systems, and related software at client locations.
Provide in office and remote technical support to resolve hardware, software, and network connectivity issues.
Conduct training sessions for clients on system operation, data management, and daily usage of the biometric software.
Perform regular maintenance and servicing of biometric equipment to ensure accurate and reliable performance.
Integrate attendance software with existing systems such as payroll or HR modules as required by clients.
Diagnose and troubleshoot system faults, replacing or repairing faulty components when necessary.
Document all service activities, including installation reports, maintenance logs, and customer feedback.




Collaborate with the development and sales teams to provide product feedback and improve customer satisfaction.
Update firmware and software to the latest versions and ensure data backups are performed securely.
Provide after-sales support and ensure timely response to client service requests and AMC (Annual Maintenance Contract) commitments.

Eligibility:

Candidates with Diploma / BCA / B.Sc. IT / ITI

Criteria:

Candidate must be living in Rajkot.

Job Types: Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement

License/Certification:
Driving Licence (Required)
Aadhaar Card (Required)

Work Location: In person

📌 Technical Support Engineer Rajkot
🏢 Devi Electronics
📍 Rajkot