Job Description:

MIS & Excel
Prepare MIS reports using MS Excel and Maintain various Excel-based reports and trackers.
Maintain and update company data and records.
Use Excel functions such as VLOOKUP/XLOOKUP, Pivot Tables, IF, SUMIF/SUMIFS, filters, sorting, and basic data analysis.

Tally & Accounts Support
Handle basic day-to-day activities in Tally.
Coordinate with the Accounts team for Tally-related system issues.
Troubleshoot basic Tally/software-related problems and coordinate with support teams when required.

Software & System Support
Handle day-to-day queries related to company software applications.
Coordinate with software vendors/customer care/support teams for issue resolution.
Follow up on unresolved technical issues and ensure timely closure.
Assist employees with basic software and system-related queries.
Maintain records of software issues, resolutions, and support requests.

Computer & IT Support
Provide basic technical support for laptops, desktops, printers,



scanners, and other office IT equipment.
Troubleshoot basic hardware, software, Windows, network, printer, and connectivity issues.
Maintain an updated record of company laptops, desktops, and other IT assets.
Ensure smooth functioning of internal computer systems.

Desired Skills
Valuable knowledge of MS Excel and MS Office.
Working knowledge of Tally.
Basic knowledge of Windows operating systems, computer hardware, networking, printers, and peripherals.
Positive troubleshooting and problem-solving skills.
Good communication skills and ability to coordinate with customer care/software support teams.
Ability to work independently and follow up until issues are resolved.
Valuable documentation and reporting skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Coordinator Bengaluru
🏢 Navkar Cable Corporation (India)
📍 Bengaluru