Manage the day-to-day operations of the gym front desk and reception area.
Welcome and assist members and visitors in a friendly and skilled manner.
Handle recent enquiries through walk-ins, phone calls, WhatsApp, and social media leads.
Explain membership plans, offers, facilities, and services to prospective clients.
Follow up with enquiries and convert leads into memberships.
Handle membership registrations, renewals, upgrades, and cancellations.
Maintain accurate member records, payments, and daily sales reports.
Coordinate with trainers to ensure smooth member onboarding and service.
Handle customer questions, feedback, and basic complaints professionally.
Monitor daily attendance, enquiries, follow-ups, and membership renewals.
Maintain the reception area and ensure a skilled customer experience.
Coordinate with the management team regarding sales targets, offers, and promotions.
Support gym events, campaigns, and promotional activities.

Pay: From ₹18,000.00 per month

Work Location: In person

📌 Front Office Manager Saibaba Colony (India)
🏢 SLAM LIFESTYLE AND FITNESS STUDIO
📍 India