22 Sep
|
Medtech Life
|
Byculla
22 Sep
Medtech Life
Byculla
Join Our Team & Make Every Customer Experience Exceptional!
Are you a people person with excellent communication skills? Do you enjoy solving problems and creating positive customer experiences? If yes, we're looking for a Customer Service Executive to join our growing team!
Key Responsibilities
Handle customer inquiries via phone, email, chat, or WhatsApp in a professional and courteous manner.
Understand customer needs and provide accurate information about products and services.
Resolve customer concerns efficiently while ensuring high customer satisfaction.
Maintain detailed records of customer interactions and follow up when required.
Coordinate with internal teams to ensure timely resolution of customer issues.
Build solid customer relationships through excellent service and communication.
Meet quality and productivity standards while delivering a seamless customer experience.
Requirements
Graduate
0–3 years of experience in customer service, customer support, BPO, or call center (Freshers are welcome).
Excellent verbal and written communication skills.
Good interpersonal and problem-solving abilities.
Basic computer knowledge and familiarity with MS Office.
Ability to work in a fast-paced environment.
Positive attitude and customer-first mindset.
What We Offer
Competitive salary with performance incentives.
Qualified training and skill development.
Career growth and internal promotion opportunities.
Friendly, supportive, and inclusive work culture.
Recognition and rewards for outstanding performance.
Job Details
Position: Customer Service Executive
Employment Type: Full-time
Experience: 0–3 Years
Location: Byculla , Mumbai
Salary: ₹15,000–₹20,000 per month (Based on experience)
Shift: Day Shift
Why Join Us?
Be part of a team that values your ideas, supports your growth, and gives you the chance to build a rewarding career in customer service. If you're passionate about helping people and making a difference, we'd love to hear from you.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Service Executive Byculla
🏢 Medtech Life
📍 Byculla