22 Sep
|
SOLUTION
|
Lucknow
We are looking for a Computer Hardware & IT Support Engineer responsible for installation, maintenance, troubleshooting, and support of computers, software, networks, and related IT infrastructure.
Key Responsibilities
Diagnose and troubleshoot desktop, laptop, printer, and peripheral hardware issues.
Assemble, upgrade, repair, and maintain computer systems, including RAM, SSD/HDD, power supplies, motherboards, and other components.
Install and configure Windows, drivers, applications, antivirus, and other business software.
Troubleshoot operating system, application, driver, and software-related problems.
Configure and troubleshoot LAN, Wi-Fi, routers, switches, access points, and internet connectivity.
Perform basic network troubleshooting, including IP configuration, DNS, DHCP, connectivity, and sharing issues.
Configure printers, scanners, shared folders, network drives, and other office peripherals.
Set up new computers and migrate/backup user data when required.
Troubleshoot email, browser, Microsoft Office, and other commonly used business applications.
Provide in office and remote technical support to customers/users.
Perform preventive maintenance and routine health checks of computer systems.
Identify faulty hardware and recommend appropriate repair, replacement, or upgrade.
Maintain records of service calls, repairs, installations, and IT equipment.
Coordinate with vendors/OEM support teams for warranty and advanced technical issues when required.
Follow proper data-security and backup practices while servicing customer systems.
Required Skills
Good working knowledge of computer hardware, Windows installation and troubleshooting, software installation, networking, Wi-Fi/LAN configuration, printers and peripherals is required.
The candidate should have solid problem-solving skills, be comfortable providing customer-facing technical support, and be capable of independently diagnosing common hardware, software, and networking problems.
Qualification & Experience
Qualification: Diploma/B.Tech/BCA/B.Sc. IT or relevant hardware/networking certification preferred.
Experience: Fresher with strong practical knowledge or 1–3+ years of relevant experience.
Location: Lucknow
Employment: Full time
📌 Computer Hardware And It Support Engineer Lucknow
🏢 SOLUTION
📍 Lucknow