Role Overview

Conduent delivers mission-critical services and solutions for companies and governments.

The role requires a Senior Technology Business Analyst with healthcare payer and Medicaid systems experience.

Required Experience And Knowledge
Have very valuable understanding of the healthcare payer space.
Have experience implementing or maintaining a commercial payer solution or Medicaid system (MMIS).
Understand claims processing, adjudication, member enrollment, and care management concepts.
Gather and document client business requirements according to standards.
Understand web services and relational databases.
Run SQL queries and perform basic system analysis.
Communicate effectively in written and spoken form.

Core Responsibilities
Interact with state business users, internal subject matter experts, external users, and client business analysts to solicit requirements.
Translate requirements into use cases, process maps, and requirements matrices.
Document requirements gaps, functional and non-functional requirements, data requirements, constraints, assumptions, and process states.
Follow or define processes for requirements solicitation, documentation,



and handoff.
Work with development teams to clarify requirements and support solution discussions.
Troubleshoot critical issues and coordinate triage with the team.
Conduct milestone demonstrations and track feedback through closure.
Define GUI and platform requirements with development, architecture, and design teams.

Preferred Skills
Think creatively to develop recent solutions when needed.
Validate test scenarios, test plans, and test data.
Review requirements and create Requirements Traceability Matrices.
Communicate with QA, development teams, clients, end users, and business units.
Assess product functionality against market trends and regulatory requirements.
Share requirements with technical and architecture teams for product feature implementation.

Tools
Use MS Visio to define system, technical, functional, and role-based views.
Awareness of defect tracking and version control tools such as Jira and Azure DevOps.
Use SQL Server client to write queries and validate database updates.

📌 Senior Technology Business Analyst Bengaluru
🏢 Base Career
📍 Bengaluru