Job Summary

We are currently seeking a Software Development Specialist to join our team in Noida, Uttar Pradesh, India.

Responsibilities
Perform Incident, Service Requests and change Management ensuring timely resolution/implementation.
Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment.
Providing technical solutions to complex production issues ensuring timely resolutions.
Understand customer requirements, develop and evaluate alternative systems solutions.
Interacting with Application users and Business users coordinating on application requirements and providing software solutions.
Participate in Daily/Weekly Status Calls with the client to discuss the action items on outstanding Jiras, Incidents, Service Requests and Changes, also provide the necessary solutions to clients queries.
Document software systems, SOP's, Runbooks according to NTT Datas system standards, policies, and procedures.
Plan, Participate and successfully handle/drive the application maintenance activities.
Positive understanding of Shift management, client handling.
Work on tickets related to CI/CD. Design, implement,



and maintain CI/CD pipelines.
Participate in Application Deployments using Bamboo, Gitlab

Skills
Application Support and Maintenance experience - L2/L3 Support
Hands on experience on SQL queries, must have RDBMS knowledge
Ability to coordinate with multiple teams over high visibility/critical issues.
Good understanding application deployments using Bamboo, Gitlab.
Robust Unix/Linux knowledge along with knowledge of CI/CD pipelines.
Proficient in development or scripting languages (C,Java, Python, Bash, Groovy, Go)
Hands-on experience with Kubernetes commands, Kubernetes HPA, Container management.
Handson experience with Bamboo CICD, Defect management using Jira, know-how of confluence and Bitbucket/Stash.
Experience with ticket management and resolution tools like Jira and ServiceNow
Expertise in Monitoring tools like Datadog, Dynatrace and log analysis tools like Splunk. Should be knowledgeable on creation of recent dashboards and monitors and able to modify the existing ones.
MSK (AWS kafka)

📌 Software Development Specialist Noida
🏢 NTT DATA Business Solutions
📍 Noida