Process Manager Customer Service Mumbai

22 Sep

Gratitude India

Mumbai

22 Sep

Gratitude India

Mumbai

Manage customer service operations, team performance, KPIs and SLAs. Drive service quality, handle escalations, improve processes, manage stakeholders and ensure consistent customer experience and operational efficiency.

Required Candidate profile

Experienced customer service skilled with 8–12 years in BPO operations, team handling, KPI/SLA management, escalation handling, stakeholder management and process improvement.

📌 Process Manager Customer Service Mumbai
🏢 Gratitude India
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Sales Partner (Thoothukudi)

24 Sep

SkillsCapital

Thoothukudi

24 Sep
SkillsCapital
Thoothukudi

Are you someone with solid industry relationships, a sharp commercial mindset, and the ability to open doors within enterprise technology ecosystems? Do you enjoy connecting businesses, building tru [...]

Business Analyst (India)

24 Sep

SkillsCapital

India

24 Sep
SkillsCapital
India

We are hiring Business Analysts to join a Top US MNC building and scaling large-scale enterprise platforms, cloud-native applications, SaaS products, and AI-powered business solutions.This is an oppor [...]

Servicenow Administrator (Kadapa)

24 Sep

Syntax

Kadapa

24 Sep
Syntax
Kadapa

Syntax is the leading cloud managed services provider for mission-critical enterprise applications. We have been providing comprehensive technology solutions to our clients since 1972. Syntax has the [...]

Data Analyst (Vadodara)

24 Sep

SkillsCapital

Vadodara

24 Sep
SkillsCapital
Vadodara

We are hiring Data Analysts to join a Top US MNC building and scaling large-scale enterprise platforms, cloud-native applications, SaaS products, and AI-powered business solutions. This is an chanc [...]

Process Manager Customer Service Mumbai

Process Manager Customer Service Mumbai

Reply to this offer

Sales Partner (Thoothukudi)

Sales Partner (Thoothukudi)

Business Analyst (India)

Business Analyst (India)

Subscribe to this job alert:

Get the latest job offers by email for: process manager customer service mumbai / mumbai

Servicenow Administrator (Kadapa)

Servicenow Administrator (Kadapa)

Data Analyst (Vadodara)

Data Analyst (Vadodara)

Subscribe to this job alert:

Get the latest job offers by email for: process manager customer service mumbai / mumbai