Key Responsibilities:
Manage and coordinate IT change requests throughout the change lifecycle.
Ensure all changes are assessed, approved, implemented, and documented as per process.
Facilitate Change Advisory Board (CAB) meetings and track approvals.
Analyze change impact, risk, and dependencies before implementation.
Monitor change schedules and ensure minimal business disruption.
Coordinate with infrastructure, application, network, and support teams for change implementation.
Maintain change records, reports, and audit documentation.
Track change success rates, outages, and process compliance metrics.
Drive continuous improvement initiatives within the change management process.
Support incident, problem, and release management activities.
Required Skills:
Hands on experience in IT Change Management.
Robust understanding of ITIL Change Management processes.
Experience in handling Normal, Standard, and Emergency Changes.
Hands-on experience with ITSM tools such as ServiceNow, Remedy, or similar.
Knowledge of risk assessment, change governance, and compliance.
Excellent stakeholder management, communication, and coordination skills.
Robust analytical and reporting abilities.
📌 Tcs Is Hiring For Change Management In Chennai On 26th Sep 26
🏢 Tata Consultancy Services
📍 Chennai
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