Job Description: Account Manager

Location: Sonipat Kundli
Experience Level: 8+ Years of Account Management or Client Success Experience

Position OverviewWe are seeking a strategic, results-driven

Senior Account Manager with over 8 years of experience to oversee and grow our high-value client portfolio in California. In this role, you will act as the primary trusted advisor to our key accounts, ensuring client satisfaction, driving retention, and identifying opportunities for organic revenue growth. The ideal candidate has a proven track record of managing complex corporate accounts, navigating matrixed client organizations, and leading cross-functional teams to deliver exceptional value.

Key Responsibilities

- Strategic Relationship Management: Build and maintain deep, long-term relationships with C-level executives and key stakeholders across a diverse portfolio of enterprise accounts.
- Portfolio Growth & Retention: Own the financial health of assigned accounts. Drive annual renewals, mitigate churn risk, and identify upsell/cross-sell opportunities to meet or exceed revenue targets.
- Client Advocacy: Act as the voice of the customer internally, collaborating with Product, Operations, and Sales teams to ensure deliverables align with client business objectives.
- Business Reviews: Prepare and lead regular Strategic Business Reviews (SBRs) and Quarterly Business Reviews (QBRs) to demonstrate ROI and map out future client milestones.
- Problem Resolution: Serve as the escalation point for critical account issues,



orchestrating swift and effective resolutions to maintain high client satisfaction.
- Market Insights: Keep pulse on industry trends, competitor movements, and California-specific market dynamics to proactively advise clients on best practices.

Required Qualifications

- Experience: Minimum of 8 years of dedicated experience in B2B account management, client success, or enterprise sales.
- Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (MBA is a plus).
- Track Record: Proven success managing a book of business valued at $3M+ ARR, with a history of meeting or exceeding retention and expansion quotas.
- Communication: Exceptional verbal, written, and presentation skills, with the ability to confidently pitch to executive leadership.
- Tools: Proficiency with modern CRM software (e.g., Salesforce), account planning tools, and data analytics platforms.
- Location Requirements: Must be based in California and available for occasional travel to client sites as required.

Preferred Skills

- Industry Expertise: Experience working within fast-paced sectors like SaaS, Tech, Healthcare, or Finance is highly desirable.
- Leadership: Demonstrated ability to mentor junior account managers and lead project teams without direct authority.
- Negotiation: Solid contract negotiation and conflict resolution skills.

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Account Manager (India)
🏢 Future Work
📍 India