Job description:

Job Title: Customer Support Executive

Job Summary:
We are looking for a Customer Support Executive with excellent communication skills to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The ideal candidate should be customer-focused, patient, and able to manage multiple interactions efficiently.

Key Responsibilities:

- Handle inbound customer calls.
- Resolve customer queries and complaints in a professional manner
- Provide accurate information about products/services
- Maintain proper records of customer interactions
- Escalate complex issues to the concerned team when required
- Ensure customer satisfaction and build long-term relationships
- Follow company guidelines and quality standards

Requirements:

- Excellent verbal and written communication skills
- Solid problem-solving and interpersonal skills
- Ability to handle pressure and multitask
- Graduate Candidates Only.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Associate (India)
🏢 Placynt Talent Management
📍 India