The employee will be responsible for providing technical and operational support to the sales team, ensuring seamless coordination across various departments, and managing the end-to-end process from customer inquiry to order booking. This role involves creating managing enquiries, liaisoning with internal teams (Design, Costing, Production and Logistics), doing costing, preparing quotations, and customer coordination to ensure maximum conversion and customer satisfaction. Once the enquiry is converted into an Order, the employee will be managing end-to-end Order execution process starting from Sales order making in SAP to collection of payment from the customer involving coordination with internal teams (Sales, Design, Production, QC, Logistics, Commercial). He will ensure timely order fulfillment, providing regular updates to customer, tracking shipment, tracking payment receipt and handling all other related post order activities for ensuring smooth closure of order. Also needs to handle customer complaints and coordinate with various teams for speedy resolution.

Refer detailed JD shared vide mail.

📌 Senior Executive (Mumbai)
🏢 APAR Cable Sales and Marketing
📍 Mumbai