Hello All,
Greetings from ZettaMine!!!
Job Title: Auth0 CIAM Operations Engineer
Location: Chennai, Pan India
Experience: 5+ Years
Notice Period: Immediate Joiners
Working Mode: Hybrid 3 days from office
Job Title: Auth0 CIAM Operations Engineer
Role Overview
Hands-on Auth0 CIAM professional with 5+ years of experience, responsible for managing, supporting, and optimizing customer identity solutions built on Auth0. The role requires a strong focus on troubleshooting, operations, and DevOps integration.
Key Responsibilities
- Manage Auth0 tenants, configurations, and environments
- Handle user lifecycle, access management, and tenant administration
- Perform integrations using OAuth 2.0, OIDC, PKCE, and SAML
- Troubleshoot login issues, token failures, and federation errors
- Develop and maintain Auth0 Actions and custom authentication logic
- Support CI/CD pipelines using Terraform, GitHub, and GitHub Actions
- Manage incidents (P1/P2), perform root cause analysis, and ensure resolution
- Work with ServiceNow (SNOW) for ticketing and ITIL processes
- Monitor logs, alerts,
and system performance using tools like Spyglass
- Collaborate with development and DevOps teams
- Participate in 24x7 support rotation
Required Skills
- Strong hands-on experience with Auth0 CIAM platform
- Expertise in OAuth 2.0, OIDC, PKCE, and SAML protocols
- Experience in integration and modification of authentication flows
- Hands-on experience with Auth0 Actions, token customization, and claims mapping
- Experience implementing adaptive authentication, passwordless authentication, and MFA
- Experience integrating SMS/OTP providers (e.g., Twilio)
- Terraform (Infrastructure as Code) experience
- Knowledge of GCP and Node.js ecosystem
- Robust troubleshooting and debugging skills
- Experience with GitHub, GitHub Actions, and Python scripting
- Familiarity with ServiceNow (SNOW) and ITIL processes
Interested candidates share your updated CV to
[email protected] or WhatsApp to (phone hidden).
Thanks& Regards,
Praneeth.N
📌 Auth0 CIAM Operations Engineer (Hyderabad)
🏢 Zettamine Labs
📍 Hyderabad