Customer Service Executive

Job Location Navi Mumbai
Work Mode: Work from Office
Shift: Pure Day Shift
Week Off: 1 Rotational Off

Job Description

We are hiring Customer Service Executives for an automobile customer service process. The role involves handling customer queries through inbound and outbound calls and assisting customers with product-related issues after vehicle purchase.

Key Responsibilities

- Handle inbound and outbound customer calls.
- Resolve customer queries related to vehicles and products.
- Provide accurate information and appropriate solutions to customers.
- Maintain a high level of customer satisfaction.
- Follow defined quality and process guidelines.
- Coordinate with internal teams for issue resolution when required.
- Maintain proper records of customer interactions.





Eligibility Criteria

- Qualification: HSC with minimum 1 year of experience OR Graduate Freshers & Experienced candidates can apply.
- Age Limit: Up to 30 years.
- Experience: Customer service, BPO, voice process, automobile or related experience will be preferred.
- Communication: Good verbal communication skills required.
- Candidates must be comfortable working from office.
- Willingness to work in a rotational weekly-off setting.

Interested candidates can share their updated resume

HR: Ishita Verma

[email protected]

77588 25565

📌 Customer Support Executive (Navi Mumbai)
🏢 Career Guideline
📍 Navi Mumbai