Key Responsibilities

Apple Device Management

- Manage end-to-end Apple device enrollment using Apple Business Manager (ABM), Microsoft Intune, and MDM.
- Configure and manage Apple MDM Push Certificate (APNs) and Enrollment Program Tokens.
- Perform device assignment, activation, enrollment, and re-enrollment through ABM and Intune.
- Support Automated Device Enrollment (ADE) for Apple devices.
- Perform remote device actions including Remote Lock and Remote Wipe.
- Verify successful enrollment and re-enrollment after device wipe/reset.
- Troubleshoot Apple enrollment, MDM profiles, policies, compliance, and provisioning issues.
- Manage APNs certificate renewals and other Apple MDM prerequisites.
- Support Apple device lifecycle and deployment activities.

Windows Endpoint Management

- Manage Windows Autopilot and Microsoft Intune onboarding and deployment.
- Configure and assign Autopilot deployment profiles, configuration policies, compliance policies, and applications.
- Handle device registration, licensing validation, tenant-related requirements, and profile assignment.
- Support Windows Autopilot Pre-Provisioning and troubleshoot deployment failures.




- Validate device readiness and provisioning outcomes during imaging and deployment cycles.
- Troubleshoot Windows enrollment, provisioning, application deployment, configuration, and compliance issues.
- Support Windows device lifecycle activities including enrollment, deployment, re-enrollment, and retirement.

SCCM / MECM

- Support SCCM/MECM and Intune for Windows device deployment and configuration management.
- Support OS deployment, imaging, application deployment, and device provisioning.
- Troubleshoot imaging and deployment-related issues.
- Support SCCM/Intune co-management and connected provisioning activities.
- Validate successful deployment and configuration of Windows endpoints.

Microsoft Entra ID

- Support Microsoft Entra ID (Azure AD) device registration and device join.
- Troubleshoot device registration, Entra Join, authentication, and Intune enrollment issues.
- Coordinate with endpoint and infrastructure teams for device identity and access requirements.
- Verify successful device registration and Intune enrollment.

📌 endpoint Management Engineer Intune and Apple MDM (Hyderabad)
🏢 CSK Information Technology
📍 Hyderabad