Exp in customer support/call centre management
Exp in managing centralised customer care operations
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Required Candidate profile
Ability to manage pressure and handle high call volumes
Hands-on experience with CRMs, ticketing tools, and call monitoring systems
Analytical mindset for data-driven decision-making
📌 Customer Care Manager (Team Lead)- Female Only (Gurugram)
🏢 MINDSTECH
📍 Gurugram
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