- Manage inbound calls from prospective parents to provide information about our schools
- Identify student needs and guide them based on their academic background and career goals.
- Maintain accurate records of all interactions with parents, including notes on conversations and follow-up actions taken.
- Collaborate with other teams to resolve issues or concerns raised by students during phone calls.
Job Requirements :
- 1-5 years of experience in inside sales, telesales, or a related field.
- Solid communication skills for effective cold calling and conversation management.
- Ability to work independently with minimal supervision while meeting targets and deadlines.