Location: Kolkata
Job Type: Full time
Experience Required: 1–3 years
Working Hours: 11:00 AM – 7:00 PM
Working Days: Monday to Saturday
Weekly Off: Sunday
Role Overview
The role involves handling customer interactions through voice support, addressing customer requirements, and supporting upselling and cross-selling activities.
Key Responsibilities
Handle customer queries and provide appropriate support.
Communicate with customers through voice processes.
Understand customer requirements and provide relevant solutions.
Identify suitable upselling and cross-selling opportunities.
Maintain professional and effective customer interactions.
Required Skills
1–3 years of experience in Voice Process, Customer Support, or BPO.
Experience in upselling and cross-selling.
Robust customer handling and communication skills.
Proficiency in English, Hindi, and Bengali.
Good interpersonal and customer service skills.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
Health insurance
Life insurance
Provident Fund
Work Location: In person
📌 Technical Support Executive Kolkata
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