Job Summary:
We are looking for a detail-oriented and communicative Back Office Executive to manage administrative tasks along with outbound/inbound telecalling responsibilities. The ideal candidate will balance data management, documentation, and customer coordination with solid telephone communication skills.

Key Responsibilities:
Manage data entry, record-keeping, and documentation.
Prepare and maintain reports, MIS sheets, and databases.
Handle email correspondence and internal coordination.
Manage filing, scheduling, and administrative support.
Coordinate with sales/support teams for smooth workflow.
Telecalling:
Make outbound calls to leads/customers for follow-ups, inquiries, or promotions.
Handle inbound calls and resolve customer queries.
Maintain call records and update CRM/database accurately.
Convert leads into appointments/sales as per targets.




Follow up on pending payments, confirmations, or feedback.

Requirements & Skills:
Graduate in any stream; prior experience in back office/telecalling preferred.
Valuable communication skills (Hindi, English, or regional languages as needed).
Proficiency in MS Excel, MS Word, and basic computer applications.
Pleasant telephone etiquette, patience, and robust convincing skills.
High data accuracy, organization, and ability to multitask between admin work and calling targets.
Familiarity with CRM or relevant software.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Business Development Associate Noida
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