Hotel Front Office Receptionist
Location: West Mambalam, Chennai

We are looking for a responsible and well-spoken Front Office Receptionist to join our hotel team. The candidate will be responsible for handling guests, managing front desk activities, and ensuring a smooth and pleasant experience for guests throughout their stay.

Key Responsibilities
Welcome and assist guests during check-in and check-out.
Handle guest enquiries, requests and basic complaints professionally.
Manage room bookings, guest details and front office records.
Answer phone calls and respond to guest enquiries.
Coordinate with housekeeping and other hotel staff regarding room readiness and guest requirements.
Handle basic billing, payments and invoices.
Maintain proper records of guest check-ins and check-outs.
Ensure the reception and front desk area is organised and skilled.

Requirements




Positive communication and interpersonal skills.
Must be comfortable using a computer and basic software.
Basic knowledge of MS Office, email and internet usage.
Ability to learn hotel booking/property management software.
Polite, presentable and guest-friendly personality.
Ability to handle guests calmly and professionally.
Decent English and Tamil communication is required.
Responsible, punctual and willing to work as part of a team.
Previous hotel/front office experience is preferred, but candidates willing to learn may also apply.

Position: Front Office Receptionist
Industry: Hotel / Hospitality
Job Type: Full time

Can provide accomodation to stay

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Hotel Receptionist West Mambalam
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📍 West Mambalam