23 Sep
|
YOLOTEL
|
Bengaluru
Key Responsibilities
Front Desk Operations: Supervise check-ins, check-outs, room assignments, and guest registrations.
Team Leadership: Hire, train, schedule, and evaluate front desk agents, concierge, and bell staff.
Guest Relations: Greet VIPs, anticipate guest needs, and resolve complaints or billing issues quickly.
Department Coordination: Work closely with housekeeping and maintenance to ensure rooms are ready and requests are met.
Revenue and Reporting: Oversee room inventory, monitor billing accuracy, and track occupancy reports. [1, 2, 3, 4, 5, 6]
Requirements and Skills
Education: Bachelor’s degree in Hospitality Management or a related field preferred.
Experience: Proven work history as a front office agent, supervisor, or assistant manager.
Software Knowledge: Proficiency in Property Management Systems (PMS) like Opera or automated booking software.
Soft Skills: Robust communication,
active problem-solving, and a customer-first attitude.
Flexibility: Availability to work varying shifts, including weekends and holidays
Pay: ₹10,657.43 - ₹40,178.31 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Food provided
Health insurance
Internet reimbursement
Paid sick time
Provident Fund
Work from home
Ability to commute/relocate:
Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Secondary(10th Pass) (Preferred)
Experience:
front office: 2 years (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Kannada (Required)
Work Location: In person
📌 Front Office Manager Bengaluru
🏢 YOLOTEL
📍 Bengaluru