A telecaller acts as the primary voice of a company, responsible for initiating outbound calls and handling inbound inquiries to promote products, generate leads, and support customers
Making Outbound Calls & Handling Inbound Calls
Lead Generation and Qualification & Follow up
Target Achievement
Clear Communication
Product Knowledge, Active Listening with Resilience
Responsibilities
Answering phones and explaining the product and services offered by the companyRequirements
High school diploma or equivalent.
Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
Professional certification sales and marketing will be an advantage.
Outstanding interpersonal skills.
Exceptional oral and written communication skills.
Robust organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.




Hard-working individual.
Valuable time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.

Pay: From ₹20,000.00 per month

Benefits:
Cell phone reimbursement
Paid time off

Work Location: In person

📌 Tellecaller Hyderabad
🏢 Indigoprojects
📍 Hyderabad