Front Office Executive Cum Telecaller

Industry: Aesthetic Hair & Skin Clinic
Experience: 1–3 Years | Freshers with positive communication skills may apply
Joining: Immediate Joiners Preferred

Roles & Responsibilities
Handle front-office operations, patient registration, appointments, and reception activities.
Attend incoming calls and make outbound telecalling to new and existing clients.
Explain hair and skin treatments, aesthetic procedures, packages, and treatment processes to clients.
Follow up with leads, enquiries, missed appointments, and existing patients.
Schedule and confirm consultations and treatment appointments.
Maintain patient records, enquiry details, follow-up reports, and daily calling data.
Coordinate with doctors, nurses, and clinic staff for smooth patient flow.
Build and maintain good relationships with clients and provide excellent customer service.
Handle billing, invoices, payments, discounts, and package-related coordination.




Address client queries professionally and escalate concerns to the concerned team when required.
Collect patient feedback and maintain a positive patient experience.
Achieve daily/monthly calling, follow-up, appointment, and conversion targets.
Support the clinic team in maintaining a professional and welcoming workplace.

Requirements
Good communication and interpersonal skills.
Experience in telecalling, front office, customer service, or healthcare/aesthetic clinics is preferred.
Basic knowledge of hair, skin, aesthetic, and cosmetic treatments is an advantage.
Valuable computer knowledge and basic MS Office skills.
Pleasant personality with a customer-focused approach.
Ability to handle multiple calls, appointments, and patient queries efficiently.
Immediate joiners preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Anna Nagar
🏢 ADVANCED GRO HAIR
📍 Anna Nagar