Job Responsibilities
Handle day-to-day branch operations and assist the Branch Manager in achieving branch targets.
Process gold loan applications, renewals, repayments, and other customer transactions as per company procedures.
Verify customer documents, KYC details, and loan-related information accurately.
Assist in customer acquisition and promote gold loan and other financial products.
Follow up with customers for loan renewals, repayments, and overdue accounts.
Support collection activities and ensure timely recovery of outstanding amounts.
Maintain proper records of cash, documents, loan files, and other branch-related transactions.
Provide excellent customer service and resolve customer queries professionally.
Ensure compliance with company policies, KYC norms, and operational procedures.




Assist in maintaining the security and proper custody of gold, cash, and key documents.
Coordinate with team members to achieve sales, collection, and operational targets.
Prepare and submit daily and monthly reports as required by management.
Support internal audits and ensure timely correction of audit observations.
Maintain discipline, accuracy, confidentiality, and professionalism in all branch activities.
Perform other duties assigned by the Branch Manager or management.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Senior Officer Thamarassery (India)
🏢 URBAN GRAMIN SOCIETY - GOLD LOAN
📍 India