Job Description – Customer Support Executive

Position: Customer Support Executive
Location: Dehradun
Employment Type: Full time

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role involves assisting customers, resolving their queries, and ensuring a positive customer experience through effective communication and problem-solving skills.

Key Responsibilities
Handle customer inquiries via voice, chat, or email support.
Provide accurate information regarding products and services.
Resolve customer complaints and concerns in a professional manner.
Maintain a high level of customer satisfaction.
Document customer interactions and update records accurately.
Meet quality and productivity targets set by the organization.
Collaborate with team members and supervisors to improve service delivery.

Eligibility Criteria
Minimum qualification: 12th Pass / Graduate.




English communication skills are compulsory (Fluent English required).
Good verbal and written communication skills.
Basic computer knowledge and typing skills.
Positive attitude and willingness to learn.
Freshers and experienced candidates are welcome.

Preferred Skills
Strong interpersonal and problem-solving abilities.
Ability to work in a quick-paced setting.
Customer-centric approach and professional behavior.
Team player with a proactive mindset.

Salary & Benefits
Attractive salary package.
Performance-based incentives.
Growth opportunities opportunities.
Training and development programs.
Friendly and professional work environment.

Apply Now and become a part of our growing team!

Pay: ₹18,000.00 - ₹23,000.00 per month

Experience:
bpo: 1 year (Required)

Language:
English (fluent) (Preferred)

Work Location: In person

📌 Customer Care Executive Dehradun
🏢 Woodrock Infotech
📍 Dehradun