23 Sep
|
Shatayu Ayurveda
|
HSR Layout
23 Sep
Shatayu Ayurveda
HSR Layout
Job Title: Receptionist , Tellecaller – Healthcare
Location: HSR 1st Sector
Age Limit: 20 – 35 years
Job Description
We are seeking a proactive and customer-focused Receptionist/Telecaller to join our healthcare team. The role involves engaging with patients/customers over the phone, providing accurate information about healthcare services, scheduling appointments, and ensuring excellent communication. The ideal candidate should have solid English communication skills (both written and verbal) and a patient-friendly approach.
Key Responsibilities
Make outbound calls to patients/customers to share information about healthcare services, packages, or wellness programs.
Handle inbound inquiries and provide clear, accurate information.
Schedule, confirm, and follow up on patient appointments.
Maintain updated patient/customer records in the system.
Support front office/clinic staff by coordinating telephonic communication.
Ensure a polite, empathetic, and skilled tone in all conversations.
Meet daily/weekly/monthly targets for calls and conversions.
Qualifications & Requirements
Minimum PUC (Pre-University Course) qualification.
Age between 20 – 35 years.
Strong English communication skills (written & verbal).
Basic computer knowledge (MS Office, CRM/EMR software preferred).
Prior experience in telecalling, healthcare customer support, or hospital call center will be an added advantage.
Ability to work with patience, empathy, and attention to detail.
Job Types: Full time, Permanent, Fresher
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Receptionist, Telecaller Hsr Layout
🏢 Shatayu Ayurveda
📍 HSR Layout