Job Description

We are seeking an experienced and organized Room Division Manager to join our hospitality team in Mysuru, India. In this pivotal role, you will oversee all housekeeping and front office operations, ensuring exceptional guest experiences while maintaining operational efficiency and profitability. You will lead a diverse team, manage budgets, implement quality standards, and drive continuous improvement across all room division functions. The ideal candidate will demonstrate solid leadership capabilities, decisive decision-making skills, and a commitment to operational excellence.
Supervise and manage housekeeping and front office staff, including recruitment, training, scheduling, and performance evaluations
Develop and implement standard operating procedures to ensure consistent service quality and guest satisfaction
Monitor room inventory, maintenance schedules, and equipment to maintain optimal property conditions
Manage departmental budgets, control labor costs,



and optimize resource allocation
Conduct regular inspections and quality audits to ensure compliance with hospitality standards and company policies
Address guest complaints and concerns professionally, implementing corrective actions as needed
Coordinate with other departments to ensure seamless guest experiences and operational alignment
Analyze occupancy rates, room revenue, and key performance indicators to drive business results
Develop and execute staff training programs to enhance service delivery and career development
Maintain accurate records, reports, and documentation for all room division operations
Ensure compliance with health, safety, and sanitation regulations throughout the property
Identify opportunities for process improvements and implement cost-saving initiatives

📌 Room Division Manager Mysuru
🏢 GRAND MERCURE
📍 Mysuru