Job Description

Seeking a Software Engineer to join the Workflow Data Fabric, Integration Hub team in Hyderabad. This role requires robust backend fundamentals, and the ability to ramp quickly on the ServiceNow platform.

Technical Skills Required:
Solid Java or JavaScript/Node.js, engineering fundamentals
REST/SOAP API design, consumption and integration against third-party systems
OAuth 2.0, JWT, mutual TLS and API key authentication flows
ServiceNow platform scripting (Glide APIs, Script Includes, Business Rules, Scripted REST APIs)
Flow Designer spokes, actions and custom step development
Automated testing (unit + integration) and CI/CD pipeline experience
Solid understanding of data modeling and query optimization

Key Responsibilities:
Deliver features end to end on your area: design, build, test, document, ship




Design integration and protocol interfaces that customers can extend and customize for their own systems without forking the product
Hold backward compatibility; customer implementations and third-party systems depend on these contracts, so changes are made deliberately and versioned
Build for failure: handle rate limits, timeouts, partial responses and unavailable remote systems so the failure mode is explicit rather than silent
Investigate customer-reported integration failures across the platform, the network and the remote system, and fix them at root cause instead of patching the symptom
Write the tests and the documentation for what you build, so a feature ships complete rather than code-complete

📌 Software Engineer Hyderabad
🏢 ServiceNow
📍 Hyderabad