24 Sep
|
Eminence Core Solutions
|
Maharashtra
24 Sep
Eminence Core Solutions
Maharashtra
Freshers with valuable communication skills will work.
Candidates having BPO experience and travel domain, Hotel, Lodging, Good Communication Skills can be considered.
Freshers from travel domain with good communication skills
Experienced customer support candidates in travel domain would be preferable.
Be enthusiastic & have zeal to perform.
Candidates should be able to join ASAP.
Excellent communication skills required.
Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Greet customers in a courteous, friendly,
and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Requirements
Experience:
0-2 Years
Location:
Pune
Only Female Candidate Required
Excellent communication skills required.
Candidates should be able to join ASAP.
Freshers from travel and Hotel, Lodging domain with good communication skills
Experienced customer support candidates in travel domain would be preferable.
📌 Customer Support Executive (Maharashtra)
🏢 Eminence Core Solutions
📍 Maharashtra