24 Sep
|
Safe Security
|
Delhi
24 Sep
Safe Security
Delhi
Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At Safe, we've built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don't just provide data; we provide
certainty
.
We are a
$170M Series C-funded
category leader. We don't play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to
serve 10% of the Fortune 500
, protecting global icons such as
Apple, Netflix, AT&T;, Verizon, and Victoria's Secret
.
As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity.
The Culture Memo: Our Operating System
Safe is not a typical corporate setting. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence.
Extreme Ownership:
We don't do "not my job." We hire people who see a gap and own the solution from start to finish.
The Elite Standard:
We serve the most sophisticated companies on the planet. Our work must be bulletproof. Whether it's a line of code or a sales deck, we aim for Tier-1 quality every time.
Methodology & Rigor:
We don't wing it. From
Force Management
and
MEDDICC
in sales to
data-driven sprints
in engineering, we rely on proven frameworks to stay disciplined and predictable.
Radical Candor:
We move too fast for politics or sugar-coating. We value direct, honest feedback that helps us find the right answer quickly.
The Series C Hustle:
We have the stability of a well-funded leader but the heart of a startup.
The Perks & Ownership:
We want our team to feel like owners because they
are
owners. We trust our people to manage their results and their time.
Meaningful Equity:
Every "Safestar" is a shareholder. You aren't just an employee; you are a partner in our success.
Unlimited Leaves:
We don't believe in clock-watching. We offer
unlimited leave
because we trust you to take the time you need to recharge while staying committed to the mission.
Comprehensive Benefits:
We provide top-tier medical insurance and wellness benefits to ensure you and your family are well cared for.
Career Trajectory:
We are growing aggressively. For high-performers, the path for advancement moves at the speed of your ambition.
Location:
New Delhi
Duration:
6 Months (Full-time paid internship)
Eligibility:
Recent graduates or students in their final year of study.
About the Program:
This intensive 6-month internship is a fast track into a career as a Customer Success Engineer. You will work side-by-side with our experienced CSE team, gaining hands-on experience with the SAFE product, engaging with customers, and solving complex technical challenges.
The program is designed to develop the foundational skills required for a Customer Success Engineer (Level 1). Upon successful completion of the internship and demonstration of the core competencies, you will be eligible for a full-time offer as a Customer Success Engineer (CSE I).
Core Responsibilities:
As a CSE Intern, your primary focus will be supporting the team and mastering the core competencies necessary for the full-time role.
Product and Technical Acumen:
Product Troubleshooting:
Support senior CSEs in diagnosing, analyzing, and resolving technical issues within the SAFE platform.
Documentation & Knowledge:
Assist in creating and updating technical documentation, runbooks, and knowledge base articles to enhance team and customer efficiency.
Scripting & Automation:
Learn and apply basic scripting and querying skills (e.g., Python, SQL, OPAL) to assist with data analysis, reporting, and developing minor automation tools.
Customer Engagement and Communication:
Customer Consultancy:
Shadow and eventually assist the team in guiding customers through product setup, integration best practices, and advising on feature usage based on their specific needs.
Stakeholder Communication:
Practice and refine effective communication with both internal teams (e.g., Product, Engineering) and external customers, ensuring clear and professional correspondence.
Customer Relationship Management:
Support the cultivation of strong, positive customer relationships by actively listening and ensuring all interactions are aligned with the 'Customer First' value.
Process and Growth:
Process Execution:
Learn and adhere to established processes for incident management, request handling, and change execution.
AI Proficiency:
Actively leverage AI tools and functionality (e.g., for prompt building, summarizing data, drafting responses) to increase personal efficiency and effectiveness.
Autonomy and Accountability:
Take ownership of assigned tasks and learning goals, demonstrating a proactive approach to problem-solving and seeking guidance when needed.
What We Look For (The "Intern Fit"):
We are seeking freshers with a strong foundation and high growth potential.
Education:
Recent graduate or currently in the final year of a Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related technical field.
Technical Foundation:
Demonstrated foundational knowledge or coursework in scripting/coding languages (e.g., Python, SQL).
Problem-Solving:
Excellent analytical and problem-solving skills with a curious and detail-oriented mindset.
Communication:
Clear, concise, and professional communication skills, demonstrating the ability to be Always Candid with positive intent.
Mindset:
A high degree of Technological Adaptability and a proactive willingness to learn new tools and systems quickly.
Values:
Alignment with our core values, especially Customer First, and a commitment to Autonomy and Accountability in your work.
If you're passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that's redefining security,
we want to hear from you!
?
📌 Customer Success Engineer Intern (Delhi)
🏢 Safe Security
📍 Delhi