At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.
About the firm
Armanino is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino has more than **** employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your qualified network. We want you to integrate all aspects of your life with your career. At Armanino, we know you
don't
check-out of life when you check-in at work.
That's
why
we've
created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.
This open position is for Armanino India, which
is located in
Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino (USA).
Responsibilities
:
Responsible for the management of the company's Internet and information technologies (IT) assets
, m
aintenance of all information technology equipment
Manage the company's system firewall
protection applications or software
Make mechanism for the protection of the company's system
Hire, develop, mentor, and train the IT staff
Account for backup of systems and all data
Offer training to staff of the organization and its clients
Responsible for the management of the organization's email accounts
Make effort for effective safety protocols
Make recommendations for the improvement of the company's IT department
Maintain right working attitude with other IT staff
Respond to clients' questions on IT
Handle the organization's hosting information
Continuously seek improvement of the IT sections




Stay informed of development in the IT world
Network computers in various departments when needed
Responsible for the installation and configuration of software on computer systems
Handle diagnosis and troubleshooting of computers to discover and solve hardware and software faults, h
andle logging of queries for both customers and employees
Responsible for analyzing call log
to discover trending matters and issues.
Responsible for providing advanced technical support for Citrix environments, VPN configurations, VDI setups, and CaseWare applications.
Responsible for troubleshooting and resolving
complex technical issues escalated from junior support staff.
Ensure timely
resolution of support tickets
in accordance with
SLA guidelines
Requirements:
Degree in IT and System Technology field or its equivalent
Minimum 1
5
years' e
xperience in IT section of an organization
Ability to attend to detail and respond swiftly to work demand.
Ability to identify
and resolve issues
regarding
IT in a manner that is
timely
.
Proficiency in Internet Languages, i.e., PHP, Linux, Apache, MySQL, and others
Proficiency in management of people and team development
Ability to stay connected with the reality and updates on IT
Proficiency in gathering and analyzing
information.
Passionate about
technology
.
Excellent communication skills
Great Decision-making
skills
Proficient in Microsoft Office Applications
Adaptable to changing work expectations.
Compensation and Benefits
Compensation:




Commensurate with Industry standards
Other Benefits:
Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.
A
rmanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure
in accordance with
law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.
Armanino
provides
equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age,
disability
or genetics. In addition to federal law requirements, Armanino
complies with
applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation
and training.
Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.
We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

📌 Senior Manager - It Support (Ahmedabad)
🏢 Armanino
📍 Ahmedabad