KYC Associate – Dispute Management

Designation: Senior Associate

Location: Infopark, Kochi

Shift: US Shift | 6:00 PM – 3:00 AM

Working Days: Monday to Friday (Fixed Saturday & Sunday Off)

Salary: ₹20,000 – ₹30,000 per month

Transport: Pick -up & Drop Facility Provided

Joining: Immediate Joiners Preferred
Minimum 1 year of experience in KYC Dispute Management (Mandatory)

Job Role: We are hiring KYC Associates for a leading global BPO company based in Infopark, Kochi. The candidate will be responsible for reviewing and validating customer KYC documents, handling dispute cases, and ensuring compliance with KYC/AML guidelines for international operations.
Key Responsibilities
Review and verify customer KYC documents
Handle and resolve KYC -related dispute cases
Identify discrepancies in customer records and onboarding data
Maintain accurate case records and documentation




Coordinate with internal teams for case resolution
Follow SOPs and compliance guidelines
Escalate complex cases when required
Meet productivity and quality targets
Requirements
Any Graduate

Candidates with 1–3 years of BPO experience can apply

Excellent English communication skills mandatory

Good analytical and problem -solving skills

Basic knowledge of MS Office

Comfortable working in US shifts

Preferred Skills
Prior experience in KYC, Banking Operations, Financial Services, or BPO will be an added advantage.
Strong attention to detail and documentation review skills.
Benefits
5 -Day Work Week

Fixed Weekend Off
Company Transportation
Growth opportunities Opportunities

📌 Kyc Associate Dispute Management (India)
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📍 India