Lead CS and SD workstreams in SAP S/4HANA transformation programs (Greenfield, Brownfield, or Selective Data Transition). Own end-to-end Order-to-Cash (O2C) and Service-to-Cash processes. Act as the primary escalation point for CS / SD-related topics. Ensure adherence to SAP Activate methodology, project standards, and documentation. Review and approve functional designs, configurations, and test artifacts. Mentor CS and SD consultants and support knowledge transfer. *****+ years of SAP experience with strong hands-on expertise in: SAP SD (Order-to-Cash) SAP CS (Service Management) At least 2-3 full-cycle SAP S/4HANA transformation projects in a Lead role. Strong understanding of service management and sales processes. Experience with: S/4HANA SD simplifications and FSCM Credit Management CS integration with SD, MM, and FI S/4HANA Service Management roadmap Exposure to SAP FSM or CX Service is a plus. Knowledge on LeanIX, Signavio for process flow preparation and discussion with business team, is an added advantage Proven experience leading CS / SD delivery in large SAP programs. Strong stakeholder management and communication skills. Experience working in global onshore-offshore and multi-country environments.



SAP S/4HANA certification in SD and/or CS Experience with SAP Activate methodology Industry experience in Manufacturing, Utilities, Automotive, or Industrial Equipment Exposure to PM, EWM, or GTS is an advantage Robust analytical and problem-solving capabilities Ability to translate complex service requirements into SAP solutions Mentoring and coaching mindset Excellent documentation and presentation skills Ensure adoption of S/4HANA SD and CS simplifications, Fiori apps, and embedded analytics. Guide CS transition strategies (Classic CS vs S/4HANA Service Management where applicable). Lead Fit-to-Standard (F2S) workshops and process harmonization. Assess and manage custom code (RICEFW) impacts for CS and SD in S/4HANA. Guide Business Partner (BP) and customer master data conversion. Coordinate closely with MM, WM/EWM, TM, PM, FI/CO, and GTS teams. Ensure seamless integration across Sales, Service, Logistics, and Finance. Collaborate with technical teams (ABAP, CPI, middleware) for interfaces and enhancements. Provide go-live and hypercare support, ensuring business continuity. Work Model: Hybrid / Onsite / Offshore (project dependent)

📌 SapHana Cs-Sd Lead (Bengaluru)
🏢 NTT Data
📍 Bengaluru