This role is for one of the Weekday's clients
Salary range: Rs ****** - Rs ****** (ie INR 3 - 8 LPA)
Min Experience: 1 years
Location: Bengaluru
JobType: full-time
The Client Support Executive will handle customer inquiries and service requests, ensuring they are resolved promptly and that the customer experience remains positive. This role involves collaborating with internal teams to uphold service quality and achieve established service standards.
Key Responsibilities
Manage client inquiries and workspace-related service requests
Ensure tickets are responded to and resolved promptly according to established SLAs
Collaborate with internal teams to resolve issues and conduct follow-ups
Track service requests and escalate problems as necessary
Keep precise records and documentation of all client interactions
Maintain professional communication with clients to ensure their satisfaction
Required Skills
Excellent communication and client management skills
Strong problem-solving capabilities with close attention to detail
Ability to handle multiple requests and prioritize tasks effectively
Familiarity with Zendesk or Freshdesk platforms
Eagerness to learn and adapt in a fast-moving environment
Regular use of AI tools in daily operations
Benefits of Joining
Hands-on experience in managing real-time client interactions
Well-organized work workplace with clear processes
Opportunity to advance into full-time Customer Experience roles
A supportive and collaborative team atmosphere
Preferred Skills
Customer Success
Support Executive
📌 Client Support Executive (Bengaluru)
🏢 Weekday AI
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.