Job Title: BA - Retail Fraud & collection management
About Us
"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with
Consultancy of the year in the
British Bank Award
and has been ranked
Top 100 Best Companies for Women in India **** by
Avtar & Seramount
. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT




With no forced hierarchy at Capco, everyone has the prospect to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Location: Bengaluru /Hyderabad
Experience: 8 - 12 Years
Job Description
Strong
Business Analysis experience
with exposure to
customer journey design
,
process documentation
, and
process streamlining
.
Prefer candidates with
Retail Fraud, Credit, and Collections
domain experience.
Ability to work across business and technology teams to design and improve customer servicing and fraud mitigation journeys.
Experience in
requirements gathering, documentation, and stakeholder management
across multiple functions.
Prior HSBC experience
is preferred.
Excellent
communication skills
, with the ability to work in fast-paced, cross-functional environments.

📌 Ba Fraud (Bengaluru)
🏢 CAPCO
📍 Bengaluru