Position Summary:
As an
Assistant Manager – Charge Posting
you are responsible for supervising charge entry operations, ensuring accurate capture of clinical services into the billing system, and maintaining compliance with payer and coding guidelines. The role involves team leadership, quality monitoring, productivity management, and coordination with coding, billing, and denial management teams to optimize revenue cycle performance.
Responsible for managing day-to-day charge posting/charge entry operations for physician and facility services.
Ensure charges are entered accurately and within
defined turnaround time (TAT)
.
Monitor
daily productivity and quality metrics
for the team.
Manage a team of
charge entry specialists / associates
.
Conduct
daily huddles and weekly performance reviews
.
Support employee development and performance improvement.
Perform
periodic quality audits
of charge posting.
Ensure compliance with:
Coding guidelines
Payer policies
Client-specific billing rules
Identify
workflow inefficiencies and process gaps
.
Implement automation or workflow improvements to improve productivity.
Work closely with coding and AR teams to reduce revenue leakage.




Address charge-related issues impacting claim submission.
Prepare operational reports such as:
Charge lag report
Productivity report
Quality scorecards
Volume reports
Monitor KPIs and present performance insights to leadership.
Key Performance Indicators (KPIs)
Charge Entry TAT
Productivity per FTE
Quality accuracy rate
Charge lag
Claim submission rate
Revenue leakage prevention
Qualifications:
Education:
Bachelor's degree
Experience
7–10 years in
Healthcare RCM
Minimum 3
+ years in team lead / supervisory role
Strong experience in
charge posting / charge entry
Required Skills
Team management and leadership abilities
Knowledge of payer rules (Medicare, Medicaid, Commercial)
Experience with
practice management library maintenance
Knowledge of
CPT, HCPCS, and ICD-10 coding basics
Understanding of
physician and hospital billing workflows
Robust analytical and reporting skills
Tools & Systems Experience -
Experience with NextGen Healthcare is preferable
Preferred Competencies
Process improvement mindset
Client communication skills
Revenue cycle performance management
Data-driven decision making

📌 Assistant Manager - Charge Posting (India)
🏢 Important Company of the Sector
📍 India