About Mitsogo | Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview
:
We are
seeking
a highly skilled and experienced
Network
Administrator
(
SME )
with
strong
expertis
e
in
network infrastructure
and
IT operations
. The ideal candidate will have in-depth hands-on experience with
Cisco, Ruckus, Meraki, and Fortinet firewalls
, along with a solid understanding of
switching, routing, network management, compliance
, and
disaster recovery planning
. This role demands a proactive professional capable of
maintainin
g
a secure, scalable, and reliable IT environment.
Responsibilities:
Manage and support LAN/WAN infrastructure including
Cisco, Meraki, Ruckus, and Fortinet-based networks
.
Configure and maintain
switches, routers, access points
, and
firewall policies
.
Monitor network performance, troubleshoot latency, packet loss,



or downtime issues.
Ensure
compliance
with IT security and regulatory frameworks (ISO, NIST, etc.).
Manage and maintain
Windows/Linux servers
, virtualization platforms (VMware/Hyper-V), and enterprise storage systems.
Maintain disaster recovery and backup strategies; regularly test DR procedures.
Assist in IT audits, patch management, and hardening infrastructure against cyber threats.
Implement and manage
network monitoring tools
(e.g., SolarWinds, PRTG, or similar).
Work collaboratively with IT teams to support application deployment, remote access, and secure connectivity.
Participate in IT infrastructure projects: upgrades, migrations, and new rollouts.
Maintain technical documentation, asset inventory, and configuration baselines.
Requirements:
5–8 years
of experience in system and network administration.
Strong expertise in:
Cisco
switching/routing (CCNA/CCNP preferred)
Ruckus
wireless controller and AP management
Meraki dashboard
operations and configuration
Fortinet firewall
setup, policy configuration, VPN, and security features
Proficient in:
Layer 2/3 networking, VLANs, STP, OSPF, BGP
DNS, DHCP, NAT, VPN (IPSec/SSL)
System patching, performance tuning, and event log monitoring
Experience with
ITIL/ITSM
processes is a plus.
Familiarity with compliance frameworks:
ISO *****, GDPR, HIPAA
, etc.
Scripting and automation knowledge (PowerShell, Bash, or Python) is advantageous.
Excellent analytical and troubleshooting skills.
Solid documentation and communication skills.

📌 Network Administrator (Chennai)
🏢 Mitsogo
📍 Chennai