24 Sep
|
Centum Learning
|
Chennai
24 Sep
Centum Learning
Chennai
Company Description
One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.
We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.
In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in ****, we are one of top 11 among India's outstanding places to work in, ****.
Job Description
Position Summary
Conduct Automobile Service Process Training
Conduct Automobile Service Process Audit
Conduct Class Room Training, On the Job Training & Coaching
Help Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scores
Help improve Dealer Service Processes & ensure efficiency
Responsible for handling approx. ***** Workshops
Travel across locations ******* days)
Compile and Present Reports & Support HOD
Ensure that all the manpower at given location is trained
Key Responsibilities
Conduct Class Room Training
Conducting On the Job Training
Conducting Coaching
Preparing Reports
Presentations
Qualifications
Function
Training, Coaching, Audits
Sub-Function
Class Room Training, On the Job Training
Qualification
B.E / B .Tech (Preferred Automobile / Mechanical)
Critical Behavioral Competencies Required
Building Effective Teams
Interpersonal Effectiveness
Customer Focus
People Development
Drive For Results
Taking Ownership
Functional Excellence
Timely Decision Making
Withstanding Pressure
Additional Information
All your information will be kept confidential according to EEO guidelines.
📌 Senior Automobile Service Trainer - Chennai
🏢 Centum Learning
📍 Chennai