24 Sep
|
Black Duck Software
|
Bengaluru
24 Sep
Black Duck Software
Bengaluru
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Are you a passionate engineer who thrives on solving
real-world engineering challenges
? Do you enjoy diving deep into complex systems, debugging intricate issues, and helping top-tier developers build secure, high-quality software?
This is not a traditional support role as our Application Engineers are
problem solvers, trusted advisors, and technical experts
. You'll work directly with some of the world's best engineering teams, helping them resolve sophisticated issues in their development environments using your programming and systems knowledge.
What You'll Do
As a
Sr. Applications Engineer
, you'll be a key member of our Technical Support team, acting as a trusted advisor to our strategic customers. You'll use your programming skills to analyze, debug, and resolve complex issues - not just answer tickets, Work closely with Customers, R&D;, product teams, and senior engineers to drive solutions and improve our products.
Your responsibilities will include:
Act as a Strategic DevSecOps Technical Advisor :
Engage deeply with enterprise customers to understand their architectures, development pipelines, and security goals. Architect, guide, and optimize Black Duck integrations across CI/CD environments using tools such as Jenkins, GitHub Actions, Kubernetes, Docker,
Helm, and Terraform.
Troubleshoot Complex DevSecOps Workflows :
Analyze and resolve sophisticated issues across containerized systems, Linux environments, SQL platforms, and cloud‐native infrastructures. Provide root‐cause investigations that strengthen system reliability and enhance vulnerability management processes.
Drive Technical Collaboration with Product & Engineering :
Work closely with R&D;, product managers, and engineering teams to validate behaviors, escalate critical findings, and influence product improvements. Convert customer challenges into actionable enhancements that shape the future capabilities of Black Duck.
Deliver Expert Guidance on Secure SDLC Practices :
Provide customers with proactive technical recommendations, best practices, and architectural guidance on open-source risk management, DevSecOps maturity, and secure development lifecycle adoption.
Enable Successful Enterprise Deployments :
Lead technical onboarding, integration reviews, and solution design discussions to ensure customers implement scalable, secure, and productive DevSecOps workflows powered by Black Duck.
Night shift (9:30 PM - 6:30 AM IST)
aligned with PST hours. Weekend rotational support required with compensatory weekday offs.
What We Are Seeking
Must-Haves:
Bachelor's degree in
Computer Science
, Engineering, or a related field.
Excellent communication skills - both written and verbal.
Experience with
3 or more
of the following,
Troubleshooting complex applications
Container Orchestration tools – Docker Swarm & Kubernetes
Web application servers, particularly
Tomcat
Databases, SQL
Jenkins, TeamCity, or other CI/CD tools, Git, Terraform
.
Ability to
read and debug code
in one or more of the following:
C/C++, C#, Objective-C, Java
.
Solid understanding of
Unix/Linux systems
and scripting.
Preferred Skills & Experience (Nice to have)
3+ years of experience in technical support.
Familiarity with
cloud platforms
(AWS, GCP, Azure)
Open Source Software
Knowledge of
relational databases
(MySQL, PostgreSQL, Oracle, SQL Server) or
search services
(e.g., JVM memory analysis, CPU utilization).
Exposure to
application security tools
such as Coverity, Black Duck, Seeker, Fortify, Checkmarx, etc.
Understanding of
open source licenses
and
application security best practices
.
Work Schedule:
Primary shift:
9:30 PM IST to 6:30 AM IST (aligned with PST business hours)
Weekend support:
Rotational shifts required
Shift 1:
6:00 AM - 2:00 PM IST
Shift 2
: 2:00 PM - 10:00 PM IST
Shift 3
: 10:00 PM - 6:00 AM IST
Weekly offs:
Compensatory weekday offs provided in lieu of weekend work
Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
📌 Senior Application Engineer (Bengaluru)
🏢 Black Duck Software
📍 Bengaluru