Area(s) of responsibility
Job Title: ServiceNow Developer
Employment TYpe - Contract
Location- Noida
Mode - Hybrid( 3 days Mandatory)
Exp - Minimum 3.5 relevant experience in (
HRSD, ITSM, Integration)
Key Responsibilities
• Design & Development
o Develop and implement ServiceNow solutions across ITSM, ITOM, HRSD, and App Engine modules.
o Customize applications, workflows, forms, business rules, client scripts, UI policies, and integrations.
• Platform Configuration
o Configure and optimize ITSM modules (Incident, Problem, Change, Request, CMDB).
o Implement HRSD modules (Case Management, Knowledge Base, Employee Service Center, Lifecycle Events).
• Integration & Automation
o Build integrations with external systems using REST/SOAP APIs and MID Server.
o Utilize Flow Designer and IntegrationHub for automation and orchestration.




o Participate in end-to-end project lifecycle: requirement gathering, design, development, testing, deployment.
Required Skills & Experience
• Technical Expertise
o Hands-on experience in ServiceNow development (minimum 3+ years).
o Robust knowledge of ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS).
o Familiarity with ServiceNow Studio, Update Sets, Flow Designer, Service Portal.
• Modules
o Expertise in ITSM, ITOM (Discovery, Event Management, Service Mapping), HRSD, and App Engine.
• Integration
o Experience with REST/SOAP APIs, LDAP, SSO, and third-party system integrations.
• Process Knowledge
o Good understanding of ITIL/ITSM processes and HR workflows.

📌 Subcontractor (Noida)
🏢 Reimagining the Future with Birlasoft
📍 Noida