Job Purpose
To oversee the scheduling and management of airline crew members, ensuring effective, compliant, and safe flight operations through proactive rostering, regulatory adherence, and coordination across operational teams.
Key Accountabilities
Monitor and control the disposition, availability, legality, and compliance of all Air India pilots and cabin crew.
Ensure all flights are staffed with sufficient, qualified, and legal crew to support on‐time departures.
Manage all leave, training changes, and crew requests from the roster publication date onward.
Liaise closely with crew hubs to ensure timely dissemination of operational information.
Contribute to decision‐making within IOCC to identify crewing risks early, investigate mitigations, and communicate solutions.
Ensure all crew scheduled to operate flights maintain valid qualifications and adjust training schedules to maintain regulatory compliance.
Coordinate with rostering and training departments to ensure that any changes affecting unpublished rosters are communicated proactively.
Liaise with crew bases and hubs, ensuring that only requests approved by Crew Control are actioned.
Advise management on requirements for DGCA dispensations related to FTL extensions.
Identify and report crew‐scheduling failure points for continuous improvement.




Undertake additional responsibilities as assigned, including project‐based or ongoing work, aligned with expectations agreed with the reporting manager and HR.
Skills Required
Core Competencies
Interpersonal Skills
Motivational Skills
Planning and Coordination
Strategic Foresight
Knowledge of Industry Compliance
Conflict Management
Stakeholder Management
Crisis Management
Key Performance Indicators (KPIs)
Crew Availability
Crew Compliance
Operational Efficiency
On‐Time Performance
Key Interfaces
Internal Interfaces
IOCC Teams
Engineering Teams
Collaboration with departments including
Maintenance,
Crew Scheduling, and others to ensure smooth operations
External Interfaces
Regulatory Authorities
Air Traffic Control and other airline/airport agencies for coordinated flight operations
Educational & Experience Requirements
Minimum Education
Bachelor's degree and/or relevant operational experience within an airline environment
DGCA‐related license (as applicable)
Experience
Minimum:
5+ years of Crew Control experience in airline operations
Desired:
Prior experience in OCC
Extensive and comprehensive knowledge of airline/airport operations and the aviation industry

📌 Associate Manager - Advance Crewing (Haryana)
🏢 Air India
📍 Haryana