IND Senior Scrum Master - GCC007
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Position Overview:
Claims and Operations is looking for a Senior Scrum Master with experience
to manage
the execution of initiatives supporting our
Digital Enablement
initiatives across our portfolio. The assignment for this role is to
the
Customer Communications and/or Digital Solutions ART within Digital Enablement
. We are
seeking
a highly motivated,
results oriented
individual with robust Agile,
delivery excellence
,
technical
,
AI
,
and leadership skills.
Responsibilities:
Manage day-to-day operations of 2 (minimum)
Digital
agile development teams supporting new capabilities, maintenance, technical upgrades, etc.
Educate and coach the team in Agile framework, ensuring that the agreed Lean-Agile process is being followed and aligns with The Hartford's Enterprise Business Delivery Model.
Acts as a role model for servant leadership.
Role requires
ability
to influence and work effectively with key stakeholders and business sponsors
in a timely manner
.
Organizes and
facilitates
ceremonies,
identifies
improvement opportunities to
optimize
delivery
leveraging
metrics and mitigating risk
, supports and manages backlog health, and plans for future milestone releases.




Tracks and communicates the overall team progress providing visibility to stakeholders (Daily Stand-ups, Retrospectives, Sprint Planning, PI Planning, etc.)
Support stretch opportunities within Digital ART's partnering with RTE's.
Leads team maturity effort through continuous improvement mindset
and supports Digital Enablement's overall Agile Maturity initiatives.
Serves as a filter to remove impediments to progress as
identified
by the team.
Protects
the team from outside influences to ensure the team
remains
focused on Scrum Team priorities.
Partners with the Product Owner and Product Manager to ensure the backlog items are prioritized based on business value and ready for the team; supports teams KPI's.
Drive continuous improvement mindset.
Partner with integrating LOB application Teams and application Production Support/Reliability Engineering teams
;
manage dependencies as
.
Partner with and manage vendor implementation partner and 3rd party vendor integrations.
Manage and oversee resource planning and
financial management
for the Team.
Foundational understanding of application technology framework to guide and support team in delivery;
demonstrated




ability and desire to learn
new technologies
.
Matrixed reporting,
provides coaching/feedback to ensure team success.
Qualifications:
6-9
years
Scrum Master experience
3+ years' experience working and managing Agile team structures (Scrum/Kanban) within
SAFe
framework
Strong knowledge of software development processes and procedures to understand team needs includes fundamentals of iterative and incremental development.
Strong Knowledge about Agile
techniques
: User Stories, Continuous Integration, Test Driven Development, Continuous Testing, Pairing, Automated Testing, Burn Down Metrics, Velocity etc.
Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles,
practices
and methodologies to achieve team success.
Deep experience partnering with LOB stakeholders
Superior organization skills with the ability to simultaneously handle multiple initiatives and priorities in a fast-paced environment.
Excellent verbal and written communication skills
including
the ability to present confidently before a large audience.
Experience using agile toolsets such as Rally, Jira
Excellent analytical, problem
solving
and interpersonal skills.
Previous
experience in any part of the software development lifecycle – as developer, tester, analyst, product owner, project manager, etc. is a plus
Insurance industry experience preferred.
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📌 Ind Senior Scrum Master (India)
🏢 The Hartford
📍 India