Senior Team Lead | Project Management (PMO) | Bengaluru | Technology Strategy & Transformation
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Job requisition ID
: ******
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Location
: Bengaluru
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Entity
: Deloitte Touche Tohmatsu India LLP
Senior Team Lead |
EA&D-Engineering-ITSM; PMO
Location:
Bangalore
The team
Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth.
Learn more about Engineering, AI and Data
Your work profile
Technical Managed Services PMO
Support planning, execution, and monitoring of IT/technical projects
Track project schedules, milestones, risks, and deliverables
Maintain project documentation, status reports, and governance artifacts
Coordinate with cross-functional stakeholders for smooth project execution
Assist in resource planning and utilization tracking
Ensure adherence to PMO frameworks, standards, and processes
Facilitate project review meetings and stakeholder communications




Manage and monitor IT service processes including Incident, Problem, Change, and Service Request Management
Ensure SLA compliance and track service performance metrics
Coordinate with support teams to resolve incidents and minimize downtime
Drive root cause analysis (RCA) and implement preventive measures
Maintain ITSM tools (e.g., ServiceNow, Remedy, etc.) and ensure data accuracy
Prepare service reports, dashboards, and performance insights
Support audits and ensure compliance with ITIL best practices
Key Skills Required:
3–7 years of experience in ITSM and/or PMO roles
Solid understanding of ITIL processes (Incident, Change, Problem Management)
Knowledge of project management methodologies (Agile, Scrum, Waterfall)
Experience with tools like ServiceNow, Jira, Confluence, MS Project, or similar
Strong analytical, reporting, and documentation skills
Educational Qualifications: Bachelor's degree in Computer Science, IT, Engineering, or related field

📌 Senior Team Lead | Project Management (Pmo) | Bengaluru | Technology Strategy & Transformation
🏢 Deloitte
📍 Bengaluru