Position-Student Tele-CounsellorLocation-Sector 30, GurgaonNo. of working days- 5ABOUT COMPANY:AECC Global is a leading education consultancy founded in 2008 with a global footprint in 16 countries and 58 cities and continually growing, AECC Global is an education and migration agency that is making waves internationally. Headquartered in beautiful Melbourne, we take pride in our commitment to helping our clients actualize their foreign education and immigration dreams with ethical, unbiased and honest guidance. Our 800+ staff members speak 21 different languages and have serviced students from over 40 different nationalities in the years that we have been in operation. 1000+ top universities and schools globally have entrusted us as representatives, and we help students find their dream education in Australia, USA, UK, Canada, NZ and Ireland by guiding them in each step from course options, school selection, scholarships, credits, application process, visa grants,



arrival and ongoing support making their overseas education journey as seamless as possible.ROLES & RESPONSIBILITIES:Cold calling students using a given database to pitch overseas education with the help of the dialer software.Answering incoming calls from candidates, our other offices, etc.Using scripts to provide information about the services provided and present the company in the best possible wayTo help bridge the gap between the marketing team and the offline officesDeal with complaints or doubts to safeguard the company’s reputationGo the extra mile to meet the targets set by the company and facilitate the future goalsKeep a record of the calls and record practical informationAsk pertinent questions to understand the requirements of the callsSkills and Attributes RequiredProven experience as a tele-counsellor or similar customer service roleProven track record of successfully meeting sales quotas, preferably over the phoneWorking knowledge of relevant computer programs such as CRM software and telephone systemsExcellent communication skillsPersistent and results-oriented

📌 Student Tele-Counsellor (Haryana)
🏢 aecc india
📍 Haryana