Role: Retail Operations Manager / ExecutiveLocation: MumbaiBrand: Hello DecemberNOTE: Looking for an immediate joinerHello December is a design-led home and lifestyle brand building a new-age Indian retail experience across our own website, marketplaces, quick commerce, and offline retail partners.We are looking for a highly organised, execution-focused Retail Operations person who can ensure that every product is listed, stocked, dispatched, replenished, and represented correctly across all our retail channels.Key Responsibilities* Own day-to-day operations across offline retail stores, marketplaces, quick commerce and the Hello December website.* Coordinate onboarding and listings across platforms including product information, pricing, imagery, inventory and catalogue updates.* Track inventory and stock movement across warehouse, website, marketplaces and retail partners.* Ensure bestsellers are replenished on time and identify slow-moving inventory.* Coordinate dispatches, deliveries, stock transfers, returns and replacements.* Maintain accurate SKU-wise stock and sales reports.* Coordinate with retail partners for POs, inwarding, stock reconciliation, replenishment and payments.* Ensure products are displayed and represented according to Hello December’s brand standards.* Coordinate with the design/content team for product photography, descriptions and marketplace assets.* Track marketplace issues including rejected listings, out-of-stock products, pricing discrepancies and catalogue errors until closure.* Monitor daily and weekly sales across channels and flag opportunities or operational gaps.* Maintain clear trackers for orders, inventory, sales, returns,



payments and pending actions.* Work closely with procurement and production teams to ensure adequate inventory for launches and promotions.* Support new store, marketplace and retail-channel launches from onboarding through go-live.* Ensure new product launches go live across all relevant channels on the committed date.What We NeedSomeone who is:* Extremely strong with follow-ups and closure* Highly organised and comfortable managing multiple channels simultaneously* Positive with Excel / Google Sheets and numbers* Comfortable working with inventory, SKUs, sales reports and retail MIS* Proactive rather than waiting for instructions* Strong at vendor, marketplace and retail-partner coordination* Detail-oriented enough to catch pricing, stock, or listing errors before they become problems* Comfortable working in a fast-moving startup environmentExperience in home, lifestyle, fashion, beauty, or consumer retail would be preferred.Key KPIsSuccess in this role will be measured through:* Stock accuracy across channels* On-time product listings* On-time launch execution* Marketplace/store availability* Reduction in out-of-stock days* Faster stock replenishment* Order and dispatch accuracy* Return/replacement closure* Retail partner reconciliation* Weekly sales and inventory reporting* Closure of operational issues within agreed timelinesThe MindsetAt Hello December, retail operations isn’t simply about maintaining trackers.The person in this role should constantly be asking:Is it listed?Is it in stock?Is it selling?Does it need replenishment?Has it been delivered?Have we been paid?And what is stopping us from selling more?We are looking for someone who takes complete ownership of those answers.

📌 Retail Operations (Maharashtra)
🏢 Hello, December!
📍 Maharashtra